Arrived, but they sent the small parcels guy (myherpes), so he couldn’t take the package. Noticed it when I balanced my books vs. what I bought vs what I paid for. I ordered several books and CDs in a single order from Amazon, and all of the mailbox sized packages arrived but one. Amazon will take your word for the fact that you have had a FEW packages stolen from. Your package should arrive within 30 days (Image: Getty) By law, goods should be delivered within a 'reasonable time'. Courier never arrived, got them to arrange another courier. Having your Amazon package lost or stolen is always a nightmare. They offered to credit the amount back to my account since they couldn't find my package and I accepted the offer. Tracking says they all were delivered. The package may have been misplaced somewhere in your yard or around the house. Many retailers then side with the delivery firm. Make sure you have your tracking number or delivery confirmation number handy. PURDY 2021-01-03 23:06:05 UTC #1. We do NOt claim it has been delivered, but state ‘IF you have arrived at this page, you have scanned a packet with our QR code on it. I ordered a dvd and paid 26$ for it. Finding a contact form is the tough part, I was not able to do this on my laptop. Sell on Amazon. They were quite expensive at £40 each. The guaranteed delivery date was November 18 by end of day but they never showed up. > 1. If, after doing the above and waiting 36 hours, your Amazon order still hasn’t arrived, your best bet is to make a complaint to Amazon and hope you get some kind of recompense. 3. Amazon and other retailers are constantly working to make it ridiculously convenient to do our shopping online, but more online shopping means more opportunity for our purchases to get lost. You open your door and there, sitting on your welcome mat, is a clearly marked package from Amazon. Can I get my money back?” I feel that’s a template scam as any normal person shouldn’t even be thinking about a refund way before estimated delivery date. The books/CDs all came from different vendors through Amazon, but the confirmation email from Amazon didn't have any link to complain if something didn't arrive. Look around the delivery location for your package. Your Amazon Order Never Arrived? there is no tracking. Not an hour later, my package tracker notifies me that the officially non-existent item is scheduled to be delivered on Tuesday. Sometimes packages may show as delivered while still in transit. Look for a notice of attempted delivery. But problems always happen. Who lost your package: UPS DHL FedEx USPS Amazon. That you should get your delivery that day, before 8:00 p.m. “My package shows delivered but I didn’t get my package. USPS.com shows that my order was shipped and delivered on time (tracking info is 9500110887143179488547), however, the buyer claims to not have received my package… 2. If 36 hours have passed and there is still no sign of your delivery, you need to contact Amazon directly. What do I do if my Amazon package never arrived? They are being quite persistent. Your lost packages could be sitting “in transit” for more than 10 days or indicate a delivery has been finalized. If you try all of the above with no success, contact the carrier and ask if they have any more information about the location of the package. Thanks 🙂 Contacted 2 months later saying they never received the package. Someone claims my package never arrived, but USPS says it did? I had this experience today and many times before. It's already a week past it's estimated arrival date. Have more information about your package has not yet arrived the issue not yet arrived rescheduled,. 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