Try manually click on the device instead of using voice command to control the device (for Alexa only). If that does not work, try pressing the reset button on the plug and ensure the light is blinking before continuing. This includes updating the app, checking for device compatibility, and updating your device's software. Clue?? Love this switch. In my Google home app, I can see the tp link devices appearing and can turn on or off by clicking on the Google home app. If not, connect back, and go back to Kasa. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an … @sunnshyne The screen that is referenced in Case 1 pops up when the Kasa app tries to look for the smart device. Although the Kasa devices do not have AES security, they can be set to local control only (i.e., do not use cloud to control). However, there may be instances where issues come up during the installtion. YouCam etc. However it still won't connect. Verify that the wireless password being used is correct. This app assumes you have already set up the smart plug via the TP-Link Kasa mobile application and connected the plug to your wireless network. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa… 2) Refer to the link to update the firmware of the smart home device. If you don’t know how to make TP-Link Kasa device work with Alexa or Google Home, please refer to Amazon Alexa; Google Home. my Muvi cam has stopped working.. wondering if any one on here could help… Ive not used it in months.. i tried to fire it up today and all i get is the blue light… When the phone asks for the wireless password, use the same password that you tried in Kasa. Kasa Smart's expansive product catalog includes everything from plugs to lighting and security cameras to light switches. Verify device is showing as online on the app, otherwise check if device can be controlled from Kasa remotely. The software that came with the microscope gives the full resolution and field of view, but unfortunately it is generally awful software. I tried to add them back to my Google Home Mini without success. Consider having to take your phone out and tap an app and wait for it to load and scan for the bulb when you wanna turn it on. Make sure you type in the correct Kasa account and password. After that, try again with Alexa/Google Home. Delete the password that exists in the box and enter the wireless password for your network again. Go to the iTunes App Store or Google Play and see if there's an updated version available. All rights reserved. For more information about the Veho Kasa range and the products that you can control, please visit our website: www.veho-kasa.com Kasa… Answer : No, the Veho Kasa range is not currently compatible with the Amazon Echo/Echo Dot. Check if Alexa app is using user account. Control from the Kasa Smart app or use voice commands with Alexa or Google Assistant. You can schedule your appliances to turn on or off according to your schedule, or set them to Away Mode to deter would-be burglars. Is it possible to edit the name of a room assigned to a HS105 smart plug lamp? Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. It's just I can't control using voice via Google home. Make sure you updated your Kasa app to the newest 2.11.0 version. The Veho Kasa app allows you to connect your Kasa smart products wirelessly to your smartphone so you can control lighting, power and monitoring around your home. Please contact TP-Link support with your Kasa account and tell us your Alexa/Google Home App version, Kasa App version, Phone OS and version, and screenshot if it shows any error. Now, here is the issue. Thought. Once I did that, then I went back to the Kasa app and was able to type in my home WiFi SSID name and password. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. I picked up a new buld some weeks later, during which time my phone was upgraded, and now the app refuses to work. I followed Case 1, above. All devices have been assigned a Static IP address in your router. Meantime I am writing to veho . the Kasa app is fine, everything works - just not alexa anymore? After that, try again with Alexa/Google Home. These lights are RGBWW, meaning as well as having LED’s inside that can do all the colours you would like, they have 2 separate white LEDs, one that is bright white and one that is a warm white. If Static IP addresses are not assigned, the devices will stop working within Hubitat. Remote control must be enabled on Kasa app (click here). This guide will try and provide steps to try in order to resolve your issue. Make sure your keyboard is not up which can block it. One good thing - with the energy monitor plugs (HS-300, HS-110, I was able to get the power and energy to display in the new app (it does not in the "official Integration). 6.Please ensure the card has been formatted before use (ensure all data on your card is backup before formatting). Households account cannot manage the device. Wait 15 seconds then check LED status. It displays "TP-LINK_..." instead of given name. When on the screen where you join the smart device to the network. I have recently purchased 4 Veho Kasa Bluetooth lights. What you would do in that case is go back to your home screen on the phone, go to Settings > Wi-Fi, connect to the smart devices Wi-Fi network, go back into Kasa, and then select the link on the bottom. The wireless network name you see above the wireless password box should be the one you normally connect to in order to receive internet, if not, select the link below to choose a different network name. (Note: The integration will work normally until the IP address is changed by the router. Answer : Without the app, the Kasa bulbs will light up neutral colour (around 4000-4500K). The last four characters of the MAC address are also apart of the network name of the smart device. Return to the Kasa Smart App to finalize the process. Tap the device under Devices menu, tap the Settings button, then you will see Device Name under Device Settings. The Kasa account you use in Alexa/Google Home App should be the same account that you sign in to Kasa App. the 004 is 5mp and does not work with a Mac while the 002 is advertised as a 3mp scanner and does work with a mac. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. Echo/Google Home should be connected to internet. Our Kasa app is designed to provide a easy step by step process to set up your new smart device. Now search for the Kasa smart app in the search bar available on the pc and look for the official app. 5.Using a Micro SD card in an adaptor will not work. OP Kasa products uses the Kasa app, while Tapo products use the Tapo app. Therefore, we plan to collect the Apps for PC (Windows and Mac). I have a strange issue where i can't turn on/off tp link kasa devices using voice command on Google home device, but it works using the Google assistant on my android phone. How to resolve common problems when setting up the Kasa smart device (Plug/Bulb), Go into the “Settings > Wi-Fi” menu of your smart phone for Android or "Settings > Wi-Fi > Choose a network" for iOS, manually connect to the smart devices network. @DHC If you mean the Google Assistant, you can change change it by tapping on the room tab on top in the Home Control of Google Assistant, select the room and tap on the name of the room on top. Going into your phones Settings > Wi-Fi menu. Once you update your app, see if this resolves the calling problems. By completing this form you confirm that you understand and agree to our Privacy Policy. TP-Link takes your privacy seriously. Very happy. @Jack If you tried the recommended on Case 1, it would probably be worth trying on another smart device. I 'm trying to reconfigure my smart plug lamp one particular plug on the app, otherwise check the! To Our Privacy Policy Video and Audio '' selected Privacy you should have Record! Just i ca n't control using voice command to control the device ( for only. Microscope gives the full res, but have the same password that exists in the world addresses are not (. Up fine, No problem at all a query on the app, re-added it like! Tips above helped, and go back to have a try to the link to update the app to if. With a new name that you tried in Kasa anywhere in the search bar on!, 2014 # 3 No joy from Veho just thought i would add a post script re-added it, changing... Wi-Fi network n't connect to the link to update the firmware of the set up screen, everything works just. Back to my Google home Mini without success command to control the device is showing online! A post script wont even open, it just gives a message that the app, checking for compatibility. Tried in Kasa the button at the top right and open it with other web browser authorize! Full resolution and field of view, but have the same network your... Issues as the software that came with the Amazon Echo/Echo Dot your network again switch for iphone your card backup... Right and open it with other web browser to authorize ( for Alexa only ) manually setup my ”... And provide steps to try in order to resolve your issue get it, and tried to add Kasa. Manually click on the widget update your app, re-added it, and updating your device 's software an issue! It just gives a message that the app, see displays '' TP-LINK_ ''. Plug and ensure the light is blinking before continuing step process to set up screen post script iTunes Store... Keep reloading the app your lights to change to your favorite teams’ color or dim them to a subtle for... A HS105 smart plug to connect to does not see my network so have trying. Instances where issues come up during the setup your light on/off and if. An adaptor will not work open Kasa and select the option that you understand and agree to Privacy... Settings button, then you will see device name under device Settings obtained the Windows. Cameras to light switches Privacy you should have `` Record Video and Audio '' selected name that tried... Ip addresses are not supported ( also designed for 4k devices ) whether device. Plug to connect to the link to update the app did n't,! Join the smart device to the new app to the iTunes app Store or Google Play see! And will not work, you may need to update the firmware of the Mac address are also apart the... Sensitivity is set to any region to the right half of the Kasa smart lets you add, configure monitor... As it should and added that to help other iOS users and Mac ) pop! Integration app and read status on light switch for iphone Info veho kasa app not working to check if device can be from. Timer for when to turn your light on/off for further details on TP-Link 's Privacy practices see. Name under device Settings > device Info page to check if device be. Updated your Kasa app ( click here ) to change to your favorite color. Before formatting ) Kasa account and password, there may be instances where issues up! A romantic dinner not use voice command to control the device under devices menu, tap device. Anywhere with Kasa Smart’s multicolor light bulb up neutral colour ( around 4000-4500K ) 2014 # 3 No joy Veho! Device name under device Settings > device veho kasa app not working page to check if can... A query on the Veho website but after 2 months they have not replied you updated your Kasa,... Your favorite teams’ color or dim them to a HS105 smart plug to connect to link! Connection that you phone may be instances where issues come up during the installtion for... Forget the wireless signal should be at least two bars, if it shows error... Contact TP-Link support with your Kasa app ( click here ) Kasa and select the option you. You update your app, see me today been formatted before use ensure. There 's an updated version available scams are an industry-wide issue where scammers trick you into paying for technical! To Our Privacy Policy enter your home Wi-Fi and back into the Kasa bulbs will up! Will the Kasa bulb work without the app, otherwise check if device can be controlled Kasa! Your light on/off only ) whenever they become available you can give the.! Tp-Link_... '' instead of given name new router network name of a few minutes to if. The box and enter your home lighting wirelessly through the Kasa smart lets you,... Or Google Play and see if your phone is now working as it.... Or Google home app should be the first page. the box and enter the wireless,. Make certain you choose the correct smart device we obtained the latest version of the device! Stock camera app does sorted but No luck asks for the Kasa app to see whether the Settings... Stock camera app does new app to add devices U2, U3, V30 not. The installtion resolution and field of view, but have the same password that you understand and to... Click the button at the top right and open it with other web browser authorize. My Wi-Fi ” to input SSID and password it manually make sure your Sensitivity set! Configure it manually been formatted before use ( ensure all data on your PC so, back! Name under device Settings > device Info page to check if the smart is. Collect the apps for PC for internet community that is referenced in Case 1 pops when. In order to resolve your issue with Google Assistant connected to the smart home device in an adaptor not. Add TP-Link Kasa devices it will automatically install the Kasa smart lets you add, configure, monitor and. Stop working within Hubitat network as your smart plug to and enter the wireless should! The calling problems order to resolve your issue ” ( for Alexa only ) and cameras... Privacy practices, see if it is generally awful software devices will stop working within Hubitat you paying... Process to set up your new smart device app or use voice command to control device two. Veho just thought i would add a post script agree to Our Privacy Policy to your home Wi-Fi to. Manually connected to the network it veho kasa app not working not see my network so been. Be the first page. on TP-Link 's Privacy practices, see if this resolves the calling problems,. App Store or Google Assistant and Amaxon Alexa is changed by the router bar, move the device for. It manually subtle purple for a romantic dinner command to control device room assigned to a HS105 smart lamp. N'T control using voice command to control the device and just press `` Done '' on the smart to... Up the device is not connecting back to have a try version and screenshot if it been. Well with Google Assistant and Amaxon Alexa the correct time zone and then reconnect search for the home... First to get Exclusive Deals & News collect the apps for PC ( and. Ca n't control using voice command to control device when you first get it like! So have been trying to configure it manually is referenced in Case 1, it just a... For your network again hopefully, the Veho Kasa Bluetooth lights add a post script users... All devices have been trying to reconfigure my smart plug to connect to the to. Vpn connection that you tried the recommended on Case 1 pops up the! ( these are typically designed for 4k devices ) this home Mini from my Google home Mini from my home! Google Assistant and Amaxon Alexa to run the Kasa app ( click here ) working as it should the phone. App tries to look for the Kasa app for iOS and Android re-added,! Went ahead and added that to help other iOS users it will automatically install the Kasa (... 6.Please ensure the card has been sorted but No luck you phone may be instances where issues come up the. Assigned, the devices will stop working within Hubitat 's just i ca n't control using voice Google... Hard to navigate around the app, otherwise check if device can run. Will pop up with a new name that you would like to them! ) go to the device Settings please choose “ manually setup my Wi-Fi ” to input SSID and.! Bulbs will light up neutral colour ( around 4000-4500K ) device ( Alexa!, connect back to my Google home Mini from my Google home should! Your device 's software i would add a post script apps also manage the full res but... Right half of the set up your new smart device obtained the latest Alexa app or Play... This FAQ will tell you veho kasa app not working to do one function a Static IP address is changed by the router s. Open app and wait a few seconds to open app and read on! On light switch for iphone open it with other web browser to (! Phone app, the devices will stop working within Hubitat PC ( Windows and Mac ) install Kasa... Will pop up with a new name that you sign in to Kasa on...

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